E HealthPoint Transformando cuidados da saúde na área rural
Esta inscrição foi selecionada como finalista no desafio
Making More Health: Achieving Individual, Family and Community Well-Being.
As unidades do E Health Points surgiram na Índia rural oferecendo às famílias em aldeias água potável, medicamentos, ferramentas de diagnóstico e serviços avançados de tele-medicina, ou seja, "trazendo" um médico que moderniza a saúde, baseando-se em evidências para comunidade. As pessoas vêm pegar água diariamente e o E Health Points tem várias oportunidades de aumentar a conscientização sobre saúde e incentivar tratamento precoce quando necessário. Atrelar cuidados de saúde a serviços de água também oferece cobertura social a pacientes estigmatizados socialmente, como ocorre com tuberculose e HIV. E Health Points transforma perspectivas do setor de saúde pública versus privada através da implementação de uma empresa de base tecnológica social para grupos de baixa renda.
Sobre Você
Sobre Você
Nome
AMIT
Sobrenome
JAIN
http://twitter.com/#!/EHealthPoint
Sobre Sua Organização
Nome da Organização
HEALTHPOINT SERVICES INDIA PVT LTD
Página da organização na internet
Telefone da organização
91-11-41071761
Endereço da organização
502 RAJA HOUSE NEHRU PLACE NEW DELHI
País da organização
Índia, DL
Países onde este projeto vem gerando impacto social
Índia, PB
Sua organização é
Privada
Há quanto tempo sua organização está em operação?
Entre 1 e 5 anos
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INOVAÇÃO
Nome Projeto/Inovação
E HealthPoint Transformando cuidados da saúde na área rural
Qual a mudança que você quer trazer para o mundo?
As unidades do E Health Points surgiram na Índia rural oferecendo às famílias em aldeias água potável, medicamentos, ferramentas de diagnóstico e serviços avançados de tele-medicina, ou seja, "trazendo" um médico que moderniza a saúde, baseando-se em evidências para comunidade. As pessoas vêm pegar água diariamente e o E Health Points tem várias oportunidades de aumentar a conscientização sobre saúde e incentivar tratamento precoce quando necessário. Atrelar cuidados de saúde a serviços de água também oferece cobertura social a pacientes estigmatizados socialmente, como ocorre com tuberculose e HIV. E Health Points transforma perspectivas do setor de saúde pública versus privada através da implementação de uma empresa de base tecnológica social para grupos de baixa renda.
Quais são as principais atividades do seu projeto?
Approximately 200 words left (1600 characters).The e HealthPoint (eHP) model bring five critical health services to underserved rural communities: a) Safe drinking water, produced onsite by Reverse Osmosis (RO) and provided to families daily via a prepaid monthly subscription for $ 1.50 per Household ; b) Consultation with qualified doctors located in an urban telemedical center via 2-way video supported by electronic medical records, at $ 0.40 per consultation; c) Full onsite diagnostic laboratory capable of 70 different diagnostic investigations, at an average cost of $ 1; d) Licensed pharmacy stocked with 250 medicines & Over the Counter (OTC) products, mostly low-cost generic medicines offered on price discounts to rural communities e) Responsible referrals to secondary healthcare facilities in public and private sectors
HealthPoint builds and operates clusters of these eHP units, each containing 1 clinic and 1 WaterPoint in a central village and with 2-3 additional WaterPoints in smaller surrounding villages (because while people will walk 1-2 kilometers for healthcare, they will not carry 20 liters of water that far). Our first set of clusters are already operating sustainably (cashflow positive), showing that the project is scalable on a commercial basis. Moreover, the project is having a significant social impact, uniquely combining a major preventive health intervention (safe drinking water, to largely eliminate waterborne diseases) with modern medical care, while creating 12-13 jobs per cluster (many for women) that are largely staffed from the communities served. As of September 20, 2011, we have 8 operating clinics and 75 operating WaterPoints, and are now starting to build additional units rapidly to enlarge the impact and bring the project (and the company) to sustainability. The mission of the company is to enhance health and productivity in underserved rural communities and our goal is to transform rural healthcare by demonstrating the commercial viability , long-term sustainability and social impact of the eHP model at scale.
O que é inovador sobre a seu projeto? De que forma ele é uma nova contribuição para esse campo de atuação?
E HealthPoint has combined various existing and emerging technologies (like Broadband and Telemedicine , Electronic Health Records, Point of Care&Mobile Diagnostics, Reverse Osmosis based water purification) to deliver this unique business model primarily for underserved rural communities. While a variety of organisations in Public/Private/NGO sectors are providing various components of Healthcare and Water services, we believe that The E HealthPoint model is a pioneering and unique model that has bundled all these 5 services for the low income communities , especially in rural. The combination of the various standalone components as a service delivery model, using broadband for a doctor-patient interaction , combining preventive and curative services , bringing urban facilities to rural rather asking rural to come to urban has been a new contribution to the field . Thus E HealthPoint has developed and implemented an innovative, effective, culturally acceptable, replicable , participative , scalable and sustainable model to reduce health inequities and enhance human productivity .
Em que estágio está seu projeto?
Em execução entre 1 e 5 anos
Conte-nos sobre a comunidade em que atua. Por exemplo, as condições econômicas, as estruturas políticas, normas e valores, as tendências demográficas, história e experiência com as tentativas de mobilização.
Approximately 200 words left (1600 characters).About the Community that HealthPoint currently serves:
●200,000 rural communities in India have no source of safe drinking water; an even larger number have no effective access to qualified doctors, modern diagnostic tests, or a licensed pharmacy without travelling to a city. Most rural communities instead rely on informal (untrained/mostly non-qualified) health providers (there are 2.5 million informal health providers in rural India as opposed to 60,000 doctors), informal pharmacies that often sell fake , low potency or outdated medicines, and a total absence of modern diagnostic laboratories. The E HealthPoint model is designed explicitly to address these unmet needs, based on market research that showed rural households in India spend an average of $ 42 per year out of pocket on (poor quality) healthcare and prior experience that shows they are willing to spend Euro $ 15-20 per year for safe drinking water. The E HealthPoint model is a for pay (fee for service) model and relies on use of modern technologies (including rural broadband, telemedical software, low-cost point-of-care diagnostics, and inexpensive water treatment methods) and de-skilling of many aspects of primary care (through standardized procedures and thorough training of local staff) to bring costs within the ability/willingness to pay of most rural households. HealthPoint provides these services (described above) directly to individuals and households in the communities it serves, typically achieving at least 50 percent penetration of households within a few months and resulting a very high degree of economic , financial benefits to the community .The rural communities served by the Company have the following consumer segments:
•Upscale (landowners): at least 5% of village population, typically have automobile transport, can afford bottled water from urban areas. To this customer, E HealthPoint water and health services represents convenience; premium services (water delivery, no waiting for doctors, phone consultation with doctors from home, etc.) may be required. They seek High Quality by paying a premium if required, practice an urban-equivalent lifestyle, demand personalized attention and service, consciously make efforts towards achieving health & wellness;
•Dominant Middle (farmers, local merchants, family members working in nearby town/city areas, retired military): up to 65% of village population, upward striving. To this customer, E HealthPoint water is aspirational, an urban-quality service, with better taste, healthier. E HealthPoint health services are especially appealing to women (50% of customers), and our planned pre-paid health service “packages” for maternal/child care may offer a similar aspirational appeal. This consumer segment seeks value for money and the convenience of daily availability of water. They typically have a household income of between $6-$8/day.
•Landless Poor (day laborers, males of household often away): up to 30% of village population. To this customer, E HealthPoint water and healthcare appears out of reach or is simply not useful to the dominant decision-maker because he is not home. PPP vouchers or other subsidies may be required to capture these consumers, most of whom have incomes below the official Indian poverty line. They comprise sub-groups having varying degrees of perception, willingness and affordability to spend on accessing paid services in water and health. However, the lure of free health services from government facilities (even if intermittently available) and the availability of untreated water for free (even if contaminated) combined with inertia prevents this segment at present from using our services to any significant degree.
Waterpoint Customers. These customer are largely from the dominant middle customer segment, make up to 30 visits a month to a waterpoint to collect their water or (where available) get water delivered at the doorstep; typically waterpoint customers comprise 42% to 50% or more of community households; they spend $1.50/month via prepaid subscription on our water services;
•Drivers are taste, perceived quality, to a lesser degree health, also the aspirational appeal of a modern water supply; the “buyer” is the dominant household male, often strongly influenced by his wife/peers; buying decisions made in the home, not at the eHP, so “water promoters” and other social marketing outreach to household is critical; Water collector may be a boy child, an elder male, young man, or a woman
E HealthPoint Healthcare Customers.
•Walk-in traffic is about 50% women; walk-in customers typically spend $2.25 per visit (including diagnostics and pharmacy), are largely from the dominant middle; telemedical consultations seen as offering enhanced privacy (compared the informal providers that often gossip about their customers); Consultations are the dominant driver of diagnostic and pharmacy traffic, although walk-in or referral traffic for diagnostics and pharmacy is rising;
•Repeat walk-in traffic is sporadic and seasonal, reflecting illness patterns, and faces strong competition from entrenched informal providers;
• A key challenge, however, especially for chronic disease management or nutritional supplements, is that there is low culture of preventive healthcare in rural India; thus extended marketing efforts to change behaviors and possibly initial subsidies may be required to successfully introduce these services.
Compartilhe a história do(a) fundador(a) e o que o(a) inspirou a iniciar este projeto
The Co-founders Amit Jain and Al Hammond met each other at the Santa Clara Social Benefit Incubator in year 2008. At that conference, Amit and Al began sharing ideas and immediately noticed synergies between their ideas about delivering healthcare and associated health services to rural communities in India which are at the base-of-the-pyramid through a well designed social enterprise. This was a combination of ideas on telemedicine-pharmaceuticals-diagnostics which needed demand-generation and the delivery of clean water, an obvious component of healthcare, that would bring customers to the clinics and generate both demand and revenue. Amit and Al’s resources, skills, and capabilities were also complementary, as together they brought perspective on models for business at the base-of-the-pyramid and knowledge about willingness-to-pay and the much needed social marketing expertise, operational know-how, and experience with implementation. Both the co-founders recall, “We were sitting across the table from each other and we both thought, why don’t we do this together?” Essentially on the spot, Amit and Al forged the partnership that became Healthpoint Services. Since beginning of the pioneering E HealthPoint model in the later part of 2009 , there have been several innovations added which have been resultant of constant stakeholder engagement and a culture of innovation and need-based product and service delivery instituted by the co-founders.
IMPACTO SOCIAL
Temas relacionados à inscrição
Por favor, descreva como o projeto tem sido bem sucedido e como esse sucesso é medido.
EHP clinics and WaterPoints provide local access to affordable high quality healthcare and preventive measures (safe drinking water) that are otherwise unavailable in the rural communities in India where we operate. There is generally no alternative source of safe drinking water, no local source of diagnostic tests, mostly informal pharmacies with a high content of fake or expired medicines, and for access to a provider the alternatives are poor quality (often damaging) care from informal providers, very limited availability of care at government primary care centers (typically only 1 afternoon a week), or the necessity of travel to a city to seek private medical care (very expensive, so often put off). Thus access to our services 8 hours/day, 6 days/week (and every day for water) within walking distance greatly improves both access to care and the available quality of care. We work primarily in under-resourced, low-income communities, and our prices are affordable for most low-income households in rural India.
We have gone through an initial proof of concept phase and then a pilot phase for demonstrating the business model (based around cluster units of a clinic and 3-4 WaterPoints, which we have shown can operate in a cashflow positive manner). We are now beginning a phased scaling process, in which we are rapidly building WaterPoints, and planning to scale e-health clinics (building each in the center of a cluster of WaterPoints) beginning in 2012. This strategy is capital efficient, as the cashflow from WaterPoints helps offset the startup costs of the clinic, and also accelerates the progress of the clinic to profitability, because it benefits from the community trust and traffic flow of the water units and the already existing social marketing infrastructure. At the same time, we are upgrading our health services by piloting maternal; /child care and chronic disease management services, in preparation for scaling the health business. Access to safe drinking water largely prevents water-borne disease. But the coupled provision of water and healthcare has important indirect effects. Because people come every day to pick up their water, the water service provides social cover for those with socially unacceptable conditions (such as HIV/AIDs or TB) to visit the clinic (“I’m picking up the water.”). We believe that our services improve both health and productivity in the communities we serve—indeed, that is our mission. We create 12-13 local jobs per cluster (a clinic and 3-4 WaterPoints), most of them for women, and pay for such staff averages about Euro 80/month (a good wage in rural India); plus we create employment as independent entrepreneurs for another 3-4 persons per cluster in distribution of water. All HealthPoint local employees have the benefit of half-price access to healthcare for them and their families at our clinics. Our customers benefit from avoided illness and better health through increased productivity, reduced days of lost work or missed school due to illness, and avoided costs (eg,to treat waterborne illness or the need to travel to a city for care). Families where we work will in future be able to identify early and treat a chronic condition such as diabetes or heart disease (see below for this proposed pilot) may avoid or postpone the need for hospitalization. Our customers also benefit aspirationally from the pride of having access to an urban-quality facility in their village. Our 8 clinics provide access to healthcare to 80,000 people; we currently treat about 2000 health patients/month; our 75 WaterPoints provide safe drinking water to more than 250,000 people per day. We expect to have 300 clusters providing access to 5 million people, and expect to treat more than 100,000 health patients/month and provide safe drinking to more than 1,000,000 households/day. Since water is provided to households, about 50% of water beneficiaries are women; currently, women are about 55% of our health patients. The HealthPoint model is environmentally net positive as on account of safe drinking water available locally , the need for burning wood /cooking gas for boiling water has substantially reduced. Also, on account of availability of high quality basic healthcare and diagnostics services in the local area, a considerable amount of travel to the nearby urban centres ( and the resultant vehicular pollution /carbon emissions ) have been reduced thereby resulting in positive impact on the environment . While we continue to employ in-house metrics- both qualitative and quantitative for assessing various indicators wrt social and business impact, CEGA at the University of California Berkley shall be commencing a Third-party outcome study spread over next two years for asceratining more closely and clearly the impact resulting out of E HealthPoint efforts. As some of the recent measures of success, we have started receiving a higher degree of walk-in traffic for diagnostics and enhanced enrolment for water . We have now been invited by atleast three state governments for pilot implementation of the E HealthPoint model and across one country each in Asia and Latin America ; also, we have started receiving invitations for strategic partnerships with some of the largest organisations across the globa working in the FMCG and Healthcare domains.Examples of some of the metrics areas are : Reduction in expenses on account of waterborne diseases, reduction in expenses on account of healthcare , savings in terms of wages days lost, increased school attendance days especially for girls , savings in terms of reduction in price paid for medicines earlier and now etc.
Quantas pessoas foram impactadas por seu projeto?
> 10.000
Quantas pessoas poderão ser impactadas por seu projeto nos próximos três anos?
> 10.000
Em desafios anteriores, participantes bem sucedidos apresentaram um plano sólido detalhando como farão para crescer. Informe os principais marcos de crescimento do seu impacto previstos para os próximos seis meses .
Expanding the range of services for customers,Enhancing operational efficiency , 2nd Phase implementation of Behaviour Communication Campaign, expanded partnership with Public & Private sector players
Atividade 1
Enhancing Operational Efficiency of the E HealthPoint Clusters by better cost management,capacity building of team ,improved supply chain and better/competitive sourcing and higher use of ICT
Atividade 2
Expanding the range of services for customers in health & wellness space;pilots underway in areas of mother and child health, chronic disease care and management,expanded distribution of water
Atividade 3
2nd phase implementation of Behaviour Change Campaign so as to enlist newer set of customers , reinforce and reassure the existing customers , raise health awareness and call for action
Informe os principais marcos de impacto previstos para os próximos 12 meses.
Higher contribution from expanded range of services , Faster Operational Breakeven for E HealthPoint clusters, Increased adoption rate amongst users , expanding to 2 more states in India
Atividade 1
Succesful implementation of new services pilots and devising products and services offering accordingly to meet customer expectation regarding benefits/value for money spent by her
Atividade 2
Communication campaign to build momentum for newer customers and repeat and regular customers for water and healthcare.Expanding reach of customer feedback mechanism instituted earlier this year.
Atividade 3
Dialogue , Demonstration and Engagement of other state government representatives regarding the efficacy/benefits and high social impact of the EHealthPoint program in Punjab, India
Como seu projeto se expandirá ao longo dos próximos três anos?
E HealthPoints are being recognised as a Disruptive Innovation providing bundled services at affordable price and hence a Gamechanger Solution for Low Income Groups across developing countries. E HealthPoints has planned tie-ups to expand the idea to Phillipines and Mexico later this year. The E HealthPoint idea uses the existing technology platforms on an Open-source partnership basis and is demostrating that this idea has the potential to positively transform healthcare Globally on a sustainable basis thereby generating high order social, economic and financial returns.Accordingly,in next 3 years we expectto have 300 clusters providing access to 5 million people,and expect to treat more than 100,000 patients/month & also provide safe drinking water to more than 1,000,000 households/day.
SUSTENTABILIDADE
Quais são as barreiras que podem dificultar o sucesso de seu projeto e como pretende superá-las?
Some of the barriers and challenges we see in the project are : Policy changes by the government towards providing free healthcare to all, Price-undercutting by Quacks , Attrition of talented middle level & field staff , Low attractiveness of this model for the conventional Venture Capitalists , Deep-rooted Consumer preference for reaching-out to Urban facilities . With respect to Healthcare services becoming free for all - E HealthPoint considers that as a Low risk/barrier as such schemes are increasingly being restricted to the Below Poverty Line Groups only and offlate the government is supporting the Pay & Use /Fee for Service Models across education, healthcare , drinking water , energy etc. sectors
. With regards to price undercutting by quacks , E HealthPoint is employing a three pronged strategy- Providing a range of high quality differentiated services than what quacks offer, providing a pre-paid subscription model for health and water for the entire family and linking it with micro-health insurance, providing an incentive based referral scheme to quacks for referring clients to E HealthPoint . With regards to minimising the extent of and impact of the attrition of talented middle level & field staff , E HealthPoint is actively encouraging employing the staff from loacl areas who then have an incentive to stay closer to home , keeping an additional bench-strength of field staff , providing financial and non-financial incentives to staff at middle-mananement and field levels. With regards to the low attractiveness of this model for the conventional Venture Capitalists , within two years of start of its operations , the E HealthPoint model has started achieving operational breakeven and furthermore hasdemonstrated the highest degree of social and economic impacts for specifically the users and consumers and generally for the community . The recent winning of national and international awards and recognitions at some of the prestigious social enterprise forums has immensely helped E HealthPoint model gaining a renewed interest from such investors/partners. With respect to the Deep-rooted Consumer preference for reaching-out to Urban facilities , E HealthPoint has embarked upon a well designed Behaviour Change Communicatio strategy backed by a high quality of service delivery ; components in these include issue-based communication campaigns, high degree of interpersonal communication activities engaging individuals, families, groups and communities, quality accreditation of services by the quality councils/regulators, maintenance of high standards of staff interaction and service delivery and adherence to the prescribed protocols and Standard Operating Procedures (SOPs) , a range of services which are sufficiently differentiated from those offered by local quacks and are at par with the urban facilities ( especially wrt safe drinking water, medicines and diagnostics)- a combination of these and an increasing trust with community would help in this regard .
Por favor, explique de que forma o estabelecimento de parcerias é importante para o sucesso de sua inovação
Government : E HealthPoint is a pioneering healthcare model providing multiple services at highly affordable price points for the low income communities and hence has been working closely with the regional government under a unique Public Private Partnership model thereby supplementing the public sector efforts for ensuring health for the entire community. This also includes Secondary Care Referral Partners – Leading Hospitals in the Public Sector and carefully reviewed and thus empanelled hospitals in private sector in the districts that we implement E HealthPoints.
Technology Partners: Athenahealth is providing its athenanet clinic automation workflow
software (based around advanced electronic medical records) for E HealthPoint to use outside of
the United States; Dimagi for Android software integration, CommCare software and backend software for use by health workers on mobile devices, and integration of mobile data with athenanet electronic medical records; Sensaris, West Wireless Institute, and other developers of mobile diagnostic and/or monitoring tools ; Reliance Communications and Bharti Airtel already provide broadband and mobile services to EHealthPoint clinics, and we discussing with them about a partnership for expanded IT and
communications services .
NGO/Not for Profit : E HealthPoint is partnering with the combined initiatives of the mHealth Alliance + Ashoka Innovators for the Public + Public Health Foundation of India for implementing newer pilot approaches for improving maternal and child health .
For Profit Organisations : E HealthPoint has partnered with Procter & Gambel (P&G) for a collaborative learning & investment partnership wherein both sides would benefit in generating a higher order understanding of the low income groups ( especially I rural and peri-urban areas) and inturn would design , devise and distribute healthcare and wellness products and services. E HealthPoint
Academia /Universities : CEGA at the University of California Berkley Health will be conducting a Third Party Outcome study spread over next two years . The Harvard Business School is writing a case study on E HealthPoint , especially highlighting the need and relevance of this model for the underserved, low-income communities .
Partnership with Other Agencies - There are several partnerships with other agencies - both financial and non-financial ( strategic for business /technology/supply-chain/customer mobilisation/impact analysis) etc. which are in various stages of discussion and finalisation.
Orçamento anual atual do projeto em US$:
> $1 million
Detalhe as suas escolhas acima
The selections of individuals or organisations or customers have been guided by the following criteria- Mutual Fitment with respect the goal and mission orientation , Partnerships based on synergistic sets of products and services , Commonality of purpose for serving the low-income groups and other underserved communities, Geographical selection based on feasibility surveys comprising socio-economic and technical feasibility surveys , expression by potential customers of needs and willingness to adopt and use the services provided by E HealthPoint , Past proven experience of partner organisations in successfuly delivering such services
De que forma você planeja fortalecer financeiramente seu projeto ao longo dos próximos três anos?
E HealthPoint has devised a phased plan for next three years in terms of strengthening its business model and has three components - Financial, Technical and Partnership based . With respect to the Financial Component Phase I during FY 2009-2011 comprises raising Equity and Debt , Phase II during FY 2011-12 comprises raising additional Equity , Higher quantum of Debt , Small & Medium Grants , Phase III FY 2013-2014 comprises small Debts and grants and earnings and Phase IV FY 2015 onwards comprises growth based on Retained Earnings and small grants for specific services and new pilots . With respect to the Technical stregthening , E HealthPoint is actively involved in forging partnerships with technology organizations in the healthcare domain and over next three years the same would be strengthened in areas like mobile diagnostics, telemetry for water , remote sourcing of specialists from partner hospital organizations, introducing tech-based financial services beneficial to local communities , partnering with the E-governance initiatives of the government etc. With respect to the Partnership and Networking components, E HealthPoint has already partnered with a number of leading Government/Private/NGO/Academia/Civil Society organizations in health, water, education and rural development space and the same would continue in next three years.
Desafios
Quais desafios/obstáculos na área da saúde e bem estar seu projeto busca solucionar?
Por favor, selecione até três opções, em ordem de importância (a mais importante deve ser indicada como 1 e a menos como 3)
Primário
Ausência de acessibilidade às instalações de assistência ou falta de instalações
SEGUNDO
Ausência de assistência de baixo custo
TERCEIRO
Mudança de comportamento em saúde
Por favor, descreva como a sua inovação aborda especificamente os obstáculos listados acima.
E HealthPoint works in under-resourced, low-income communities offering affordable care through physical & virtual access to high quality healthcare facilities.E HealthPoint is already contributing to early screening of anaemia amongst women and children, cardio-vascular risk assessment,diabetes screening ,screening of malnutrition cases, providing mother & child healthcare services,conducting eye camps,promoting personal hygiene etc. Thus access to our healthcare and safe drinking water services 8 hours/day,6 days/week(and every day for water)within walking distance greatly improves both access to care and the available quality of service thereby resulting in a high degree of social impact and expanding access indicating a high degree of potive, sustainable behaviour change
O que você está fazendo para ampliar o impacto de sua organização ou iniciativa?
Por favor, selecione até três estratégias abaixo, em ordem de importância (a mais importante deve ser indicada como 1 e a menos como 3).
primário
Alcance geográfico: No país de atuação
SEGUNDO
Reforçando o impacto existente através da adição de serviços complementares
TERCEIRO
Aproveitando e se aperfeiçoando em tecnologia
Por favor, descreva qual ou quais das atividades de seu crescimento estão em curso ou planejadas para o futuro imediato.
E HealthPoint has planned for rapidly improving the performance of its health services, so thatit contributes to scale clinics and continuing to scale water program.Accordingly, E HealthPoint has planned to expand the model in atleast two new states in India in next six months. It has also planned to initiate pilots in one country each in South Asia and in Latin America in collaboration with local partners in those countries. E HealthPoint has planned to introduce complementary services in the areas of mother and child health, chronic diseases' management and care , opthalmology mobile diagnostics, and expanding the rangef wellness products and services.E HealthPoint is actively piloting several new technology-based solutions which shall improve efficiency and customer service standards.
Você colabora ou faz parcerias com algum dos abaixo? (marque todas que se aplicam)
Governo, Fornecedores de tecnologia, ONGs / entidades sem fins lucrativos, Empresas, Academia / Universidades.
Se sim, como essas colaborações e parcerias vêm ajudando sua inovação a obter sucesso?
Collaboration with the diverse set of partners has enabled the E HealthPoint Innovation to succeed. While partnering with Government provided a unique PPP model opprtunity to be showcased , collaborations with the technology partners provided access to the latest and most efficient tools in EMR and application software thereby increasing efficiencies and in cost management . Collaboration with NGOs has helped in terms of designing community engagement strategies and also in capacity building of E HealthPoint team memebers. Collaboration with For Profit companies resulted in investment and business guidance and with Academia in devising the social metrics and output/outcome related indicators being factored in the program delivery.
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