Tell us about your partnerships
On-Site is a joint-partnership Train the Trainer pilot. Community Corrections Langley (Probations), Langley Community Services Society, and Ishtar Transition Housing Society all asked the LLN how their staff could support their clients' literacy challenges. Literacy coaching is now included in staff mandates and program scopes; each agency is committing staff for training and staff liaisons to form the project Advisory Group to direct curriculum and evaluation. Kwantlen Polytechnic University staff are offering curriculum support. The LLN provides the training expertise and project management.
Are you currently targeting other specific populations, locations, or markets for your solution? If so, where and why?
Once the On-Site pilot is operational, it will be evaluated, adapted and offered to all Langley NGO and community agencies who work with low-literacy adults. Due to the high need for this resource, LLN is already being approached by more agencies requesting staff training. The model may also be replicated via Decoda Literacy Solutions’ BC-wide networks, where low-cost, concrete and easily deployable models are highly sought after to address the need for community-based, adaptable adult low-literacy education.
What type of operating environment and internal organizational factors make your innovation successful?
The operating environment of this project is one of collaboration, joint ownership, continual feedback, inclusion, adaptability, transparency and progressive development. The Advisory Group's full participation is essential to ensuring that the right curriculum is developed, is applicable, efficient and relevant, and manageable inside already-heavy case loads. Participation in the project requires agreeing to these principles. These principles ensure the development of honest, robust relationships amongst partners that are resilient to inevitable challenges. It also helps ensure that partner staff and the Advisory Group provide robust feedback on the impact of the pilot on their clients, and that the pilot stay focused on the outcomes for clients.
Please elaborate on any needs or offers you have mentioned above and/or suggest categories of support that aren't specified within the list
On-Site is a low-cost solution based in capacity development of both social service workers and social service clients. Most of the resources required are in-kind staff time. Still, basic fees for program facilitators and training support are needed for the model to successfully integrate into agency cultures and mandates.