Integrity Labs

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Integrity Labs: Digital Investigations to Enable Fair and Equitable Justice

Cape Town, South AfricaUganda
Year Founded:
Organization type: 
nonprofit/ngo/citizen sector
Project Stage:
$10,000 - $50,000
Project Summary
Elevator Pitch

Concise Summary: Help us pitch this solution! Provide an explanation within 3-4 short sentences.

Integrity Labs empowers communities and organizations who seek justice by providing vital Digital Investigation services. Founded in the belief that justice should be available to all, and not simply those who can afford the cost of skilled lawyers and investigators.

WHAT IF - Inspiration: Write one sentence that describes a way that your project dares to ask, "WHAT IF?"

What if equal access to justice existed for everyone in the world?
About Project

Problem: What problem is this project trying to address?

Digital Forensics is a crucial investigation tool. However, the high cost and unique expertise of this technology limits the availability of these services. Equitable and comprehensive investigations is imperative for the protection of human rights, the preservation of the environment and the economic upliftment of communities.

Solution: What is the proposed solution? Please be specific!

Integrity Labs is a global network of experts in digital forensics who work pro bono in the fight to enable fair and equitable justice for underserved communities and organizations. Our team of on-the-ground project managers and forensic experts work closely with these organizations and communities to understand the issues they face and assist in conducting their investigations. Our investigative approach uses cutting edge digital forensic technology and methods to collect and analyze electronic data. Our approach ensures access to equitable justice by extending digital investigations services to communities who cannot afford to pay legal and consulting fees.
Impact: How does it Work

Example: Walk us through a specific example(s) of how this solution makes a difference; include its primary activities.

A local police department in rural South Africa is attempting to conduct an investigation into the rhino ivory poaching that is occurring in the community. The criminals are all miles ahead of the police department in terms of technology. The police sergeant seeks help from ENS Africa to analyse phone calls and messages as well as financial transactions that may help them prosecute the poaching crime ring. Unfortunately ENS Africa can't accommodate their pro bono request so the police sergeant has no where else to turn. The police sergeant is then introduced to Integrity Labs who provides him with a full support team of forensic experts and technologists who work with the electronic evidence and help build a strong and reliable case.

Impact: What is the impact of the work to date? Also describe the projected future impact for the coming years.

The services provided by Integrity Labs has the capacity to improve the lives of millions of people living in developing countries, particularly countries with new governments and tenuous public institutions. The investigations conducted by Integrity Labs will: - decrease financial waste and abuse within NGOs, thus increasing the power of every aid dollar - increase the capacity of public institutions, such as local police departments - tackle corruption which costs developing economies billions of dollars - tackle money-laundering which increases the opportunities for organized crime such as trafficking and terrorism Success of Integrity Labs can be measured by: - Number of investigation requests - Number of investigations underway and completed - Dollars at stake for investigations underway and completed - Number of investigations completed

Spread Strategies: Moving forward, what are the main strategies for scaling impact?

Integrity Labs currently conducts investigations across Africa from the primary lab located in South Africa. By the end of 2018, Integrity Labs will open fully staffed labs in Kampala, Nairobi and Lagos. These additional labs will greatly increase the breadth of investigation services provided.

Financial Sustainability Plan: What is this solution’s plan to ensure financial sustainability?

The revenue model at Integrity Labs is a hybrid of paid consulting fees and grants. A majority of the organizations who request pro bono services are able to afford a reduced consulting rate. Integrity Labs employs a sliding scale whereby those who can afford to pay a reduced rate will be quoted accordingly and those who cannot afford anything can still receive these services. Revenue from paid consulting fees will be supplemented with grants.

Marketplace: Who else is addressing the problem outlined here? How does the proposed project differ from these approaches?

Currently, the only solution is pro bono services provided by consulting firms and law firms such as ENS Africa. The need for these services far exceeds the pro bono capacity of these firms.

Founding Story

The Founder of Integrity Labs, Erin Plante, was previously inundated with requests for pro bono services while employed at the law firm ENS Africa. On average ENS receives 50 requests per month for pro bono digital investigation services, of which less than 2% are accommodated. Organizations and communities requesting these pro bono services have nowhere else to turn as there are no low cost providers. It was this lack of access to vital tools of justice that generated the idea of Integrity Labs.


100% - Erin Plante – Erin has over 10 years of experience conducting digital forensic investigations in Africa, Asia, the USA and Europe. She is a Certified Fraud Examiner (CFE) and an AccessData Certified Examiner (ACE). Erin was most recently a Senior Forensics Manager at ENSafrica, Africa’s largest law firm. She speaks at Forensic Technology conferences around the world, most recently providing the keynote address at CyberCon Africa. 20% - Matthew Mattila – Matthew has over 12 years of experience in business strategy consulting, with a majority of his career spent advising businesses at The Boston Consulting Group. 5% - Kelli Brooks - Kelli is a Partner in the Forensic Technology Services practice at the global accounting firm KPMG LLP. Under Kelli's guidance the KPMG team provides forensic technology services to companies around the world. Kelli is a bar certified attorney in the USA. 5% - Michael Faraci - Michael is a Managing Director in the Information Management Services practice at the global consultancy AlixPartners. Michael manages the global forensic practice conducting investigations in Asia, Europe and the USA.