We plan to produce two awareness kits: The first would be directed to the frontline employees in the banking industry and the other to other employees having direct public contact (store clerks, meter readers, etc.) The importance of informing financial business employees what to do in case they suspect abuse in an elderly customer is vital because Montana has no mandatory reporting law. If tellers and other employees were trained who to contact and what information to collect, much abuse and explotation could be stopped, elders could receive proper services and perpertrators could be charged with their crimes. We currently do have an outdated financial industry information kit but due to the more sophisticated scams and criminal operations it needs to be updated and training needs to be resumed. We would need to develop guidebooks and begin training in financial institutions, grocery stores, public utility departments and businesses.