Let's be baby-sitter!!!


Tuzla, Bosnia and Herzegovina
Project Stage:
$100,000 - $250,000
Project Summary
Elevator Pitch

Concise Summary: Help us pitch this solution! Provide an explanation within 3-4 short sentences.

According to the Multiple indicators research for B&H in 2011/2012, in Federation of B&H only 18,4% children enrolled in the 1st class of primary school (obligatory), who previously were beneficiaries of the public pre-school programs. In Tuzla, that percentage is 27%. Other children up to 6 years are either sited by unemployed parent/s or unemployed women but unqualified baby sitters.

About Project

Problem: What problem is this project trying to address?

Number of unemployed persons in Tuzla in 2011 was 32.1788, which makes proportion of 1 employed person versus 4,1 citizens, i.e. 24,4 % out of total number of citizens is employed. By this project, unemployed persons will have opportunity to be trained in the field of baby-sitting, first of this kind in our Canton. Such formal education does not exist in our country at all. These skills and knowledge will help trained baby sitters to find a job easier, thus they will not be on the Employment Biro list of unemployed. Babies/children who are not beneficiaries of both public and private kindergartens will be taken care in quality and professional way by hiring the baby sitters. Parent/s will be in position to look for a job, too.

Solution: What is the proposed solution? Please be specific!

In cooperation with the Employment Biro of Tuzla Canton, we would identify and offer education to unemployed persons in the field of baby-sitting. Methodology will have holistic approach and consist of different sectors (health, psychology/pedagogy, etc.). Different experts, respective to each sector will be trainers. For all the education attendants, we would design, print and distribute appropriate manual (up to 100 pages). The Manual will be also designed by professionals and qualified experts. Networking with the existing kindergartens and play-rooms in the town, delivery department at the hospital will help us to promote and disseminate information on qualified baby sitters available (for parents looking for one).
Impact: How does it Work

Example: Walk us through a specific example(s) of how this solution makes a difference; include its primary activities.

In Tuzla town, there is a public institution for pre-school care, which capacities of 11 kindergartens located all over the town, succeed to accept about 1.000 pre-school children (age 6 months - 6 years) on annual basis. Price is quite affordable (70 € a month), as this public institution receive subsidy from the Tuzla Municipality. Unofficially, the amount that parents pay on a monthly basis is only to cover the meals expenses. There are two private kindergartens in the town, too. Still, these capacities are not enough to cover the needs of all the children (i.e. their parents) who want to enroll a kindergarten. Then, those parents have to manage somehow and solve the problem of baby-sitting and pre-school care for their children.

Spread Strategies: Moving forward, what are the main strategies for scaling impact?

Tuzla Canton consists of 13 municipalities, out of which only 6 municipalities have public kindergartens available. So, the remaining 7 municipalities are yet to be covered with the professional pre-school care. In addition, these first 6 municipalities are still in need of qualified and professional baby sitters. As the education will be carried out by professionals in the following sectors: health (safety, nutrition) and psychology/pedagogy (physical and psychical development), we will advocate for official certification and recognition of the baby-sitters diplomas. Within informal network of all relevant stakeholders that we will create during the project implementation (Ministries, Employment biros, Municipalities, etc.), we will try to introduce this vocation of baby sitter into the formal system. It will be recognized and officially acknowledged occupation in job market.

Marketplace: Who else is addressing the problem outlined here? How does the proposed project differ from these approaches?

No one else is providing such education, neither in Tuzla town nor in the Tuzla Canton, and there are no qualified baby-sitters on a job market. That means, this is a very first, original, innovative idea, based upon the community needs primarily. Bearing this fact in mind, we are pretty convinced that the education for baby-sitters will attract huge number of interested candidates, unemployed persons. This will be eased through the Employment Biro of Tuzla Canton, the project partner. Once they complete their education, both the Employment Biro and local media will inform the public on new qualified baby-sitters available. Parents looking for baby-sitters for their child/ren will be also informed about the new possibility to engage a qualified baby-sitter. This will be realized in cooperation with the existing public and private kindergartens, which do not have enough capacities.


The education for baby sitters will carry out professionals and qualified experts with experience. In each sector (health and psychology/pedagogy), we will engage adequate professionals, such as doctors (pediatrics), nurses, medical technicians, nutritionists, psychologists, pedagogues, special pedagogues, etc. Such experts will be also responsible for the Manual design. Employment biros will actively participate in identification of potential project beneficiaries, in the field of baby-sitting education. Hospital delivery departments and kindergartens will take active role in dissemination of new service available (information of parents on available baby-sitting service in the town). The project coordinator will be responsible for the project activities implementation, the applicant director will do monitoring and external evaluator will be engaged to conduct the evaluation.
About the Lead Co-Creation Partners
Employment Biro of Tuzla Canton
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Type of organization (e.g. NGO, association, not-for-profit, foundation, social enterprise)


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Bosnia and Herzegovina

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Employment Biro of Tuzla Canton

Total Number of Full-Time Employees


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Bosnia and Herzegovina

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Basic Info
Project Starting Year


Primary European Country where this Project is creating social impact

, FTU, Tuzla

Additional European countries where this Project is creating social impact


Select the category that best fits the type of your project:

New products & services: Entries in this category develop and offer essentials product and services that address needs currently unmet, Job Creation: Entries in this category create new jobs for people away from the labor market.

What awards or honors has the project received?

None yet, but hopefully will receive in the nearest future!

Project Summary
Co-Creation Model: Tell us about your main strategic partners and how the partnership truly create value. For each Partner please include its type (business/social/public), its name, a short description, its key motivation to participate in the co-creation project, and the key contributions it is making in the co-creation project. Please follow the format displayed below:

P1: Employment Biro of Tuzla Canton, public sector
Short description: Intervention and monitoring of needs on the job market, development and adoption of needed knowledge and skills, undertaking measures in increasing quality of labor force.
Key motivation: Lack of working experience, skills and competences presents the most important cause of difficult position of unemployed women on the labor market, which reduce their competitiveness and possibility of getting a new job.
Key contributions: Increase of employment rate.

Impact: What is the impact of the work to date? Also describe the projected future impact. Please specify using qualitative and quantitative data (e.g. # of indirect and direct beneficiaries); help us understand how this solution truly makes a difference.

Consequently, if parents are employed, they have to look for a "woman" (locally called) whom they can trust to take care of their child/ren. Yet, if parent/s are unemployed, they stay home and take care of child/ren, but loosing opportunity to get a regular job for themselves. But on the other hand, it is not easy to find a reliable, serious, confident and skilled woman either to take care of child/ren. In our country there is no formal education for baby-sitters. Therefore, in a six month project cycle, 25 unemployed persons will be trained for baby sitting. That means, 25 families will get a professional and qualified baby sitter for their child/ren to be taken care of. The Employment Biro will delete 25 unemployed persons from its register within six months. Tuzla town will have 25 professional and qualified baby-sitters available, with tendency of enlargement.

Funding: How is your project financial supported? [select all that apply]

Sustainability Plan: Has your project already reached financial sustainability? If not, what is this solutio’s plan to ensure financial sustainability? Do the main partners have enough stake to sustain the solution? If this project requires limited budget, how will other resources be secured to maintain or grow this work?

As this project is just at the level of idea only and yet to be developed, we strongly believe that - once it starts - will get support from other international donor/s, local public and business community and individuals i.e. beneficiaries. We will also advocate at the Employment biros to co-finance education for baby-sitters. In the very beginning of the project implementation, we will symbolically charge the beneficiaries in a form of a membership fee to pay for the education. The Manual, which will be designed and produced for the beneficiaries, will be also on a commercial basis. Funds collected in these two ways, will be used for further project activities, i.e. new education cycles for new beneficiaries and production of Manuals. But, once the project develops enough to show its results in the employment rate increase, the complete course will be on a commercial base.

Founding Story: Share a story about the "Aha!" moment that led the Partners to get started and/or to see the potential for this to succeed.

As previously explained, knowing the facts there is a huge need in the community for quality and professional baby-sitters, that there is no formal education for such profile in the country, and that both public and private kindergartens do not have capacities to meet all the needs for pre-school child care, we decided to launch this project - the very first of such kind in our local and wider community. This innovative approach will have multiple results: provided quality pre-school care to children who are not enrolled in public and private kindergartens, educated and qualified baby-sitters (first generation) and at least will help 25 previously unemployed persons to get a job. In the project later phase, we would advocate for official recognition and acknowledgment of this occupation, which will become a part of the pre-school care system.

About the Co-Creation
Barriers: What main barriers may you have encountered to co-create during the creation and implementation of the project and how did you try to overcome them?

- High number of interested unemployed persons to attend the baby-sitting course could create "a waiting list" of all potential candidates for the education, who may be prioritized per set up criteria
- Bigger demand for the qualified baby-sitters than educated ones in the market could be decreased by higher number of intensive training sessions of baby-sitters
- Increased interest for the baby-sitting course in the communities without adequate capacities and resources (professionals, premises etc.) might be overcome by assisting in filling those gaps in such communities
- Slow and complex administrative procedures in policy making regarding adoption, recognition and verification of baby-sitters certificates in the formal educational system may be overcome by its recognition at the level of the Employment Biros

Governance: What is the type of the relationship between the partners? (e.g. joint venture, contractual relationship, joint project...)

The project proposal is designed by the key persons from the applicant organisation (HA "Prijateljice", NGO) and the project partner-to-be (Public Institution of Employment Biro of Tuzla Canton). As the overall project goal identified by the applicant and the partner's key contribution are identical, which is to increase the employment rate, once the project starts with its implementation as the first step, we will make Memorandum of Understanding. This means, the contractual relationship will be formalised in that way between the two main project stakeholders.

Interaction model: How is the project a transformative partnership? How is the interaction transforming the partnering organizations and their employees/ leadership in terms of creating a new vision, new management practices, new skills and new organizational structures? Please provide for concrete examples

In the a/m Memorandum of Understanding, we will precisely define articles about each partner's duties, rights and responsibilities. Special emphasis will be to elaborate formalization of baby-sitting qualification. As we do not expect formal educational system to recognize and adopt these vocational skills in a prompt manner, we will try to integrate baby-sitting vocation into the system through the Employment Biro. Once the vocation is formally recognized as such, that would ease both processes of education for baby-sitters and their employment, which is our common goal. In longer perspective, occupation of baby-sitter could be formalized through taxation system, too which could also contribute to improvement of both quality of their life and economy sector. That means baby- sitters would achieve their basic rights (health and social insurance, right to pension) by paying taxes.

How did you find out about this competition?

Through the newsletter of "Mreza za izgradnja mira", based in Sarajevo