A library that empowers patients to learn about their affliction/s

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A library that empowers patients to learn about their affliction/s

Organization type: 
nonprofit/ngo/citizen sector
$50,000 - $100,000
Project Summary
Elevator Pitch

Concise Summary: Help us pitch this solution! Provide an explanation within 3-4 short sentences.

Health information services in India is quite pathetic. We currently run one HELP service (Health Education Library for People) in downtown Mumbai, successfully.The idea is to create at least four such centers in Mumbai this year.Patient education has been shown to improve doctor-patient relationship by providing Information Therapy.

About Project

Problem: What problem is this project trying to address?

Patient education is minimal in India. Creating health awareness is a becoming a pressing need to provide better medical care to around 1.2 billion people.

Solution: What is the proposed solution? Please be specific!

Information therapy is a powerful medicine. That’s the medicine we dispense, for free. HELP is a library with empowered health experts. They use printed and electronic knowledge to dispense knowledge to patients and their relatives. Here’s how HELP helps: · Improves patient compliance and treatment outcomes · Improves doctor-patient communication · Saves the doctor time · Satisfies patient curiousity HELP sets up a branded information centre in your hospital. Increased patient satisfaction as it provides vital information to the patient and his family. Patient education has been shown to improve doctor-patient communication; save the doctor’s time; improve patient satisfaction; and improve patient compliance and treatment outcomes. Information Therapy can be a powerful medicine.
Impact: How does it Work

Example: Walk us through a specific example(s) of how this solution makes a difference; include its primary activities.

We have provided health information at the Library by way of books, cds, pamphlets and journals and also online by answering health queries and easy-to-read downloads.The HELP library we currently run near Chatrapati Shivaji Rail Terminus has 8000 registered users. We average 50 Library users everyday. Including repeat users.
About You
Health Education Library for People
Section 1: You
First Name


Last Name



Health Education Library for People


, MM

Section 2: Your Organization
Organization Name

Health Education Library for People

Organization Phone


Organization Address

206, Dr.D.N.Road, National Insurance Building, Gr.Floor, Near New Excelsior Building, Fort, Mumbai – 40001

Organization Country

, MM

Your idea
Country and state your work focuses on

, MM

Do you have a patent for this idea?


Providing online, researched, health education material; meeting with top insurance, hospital and pharmaceutical officials to set up patient education centers.


We expect to set up four more HELP facilities in Mumbai this financial year.
Many more are required, across India.

What will it take for your project to be successful over the next three years? Please address each year separately, if possible.

Year 1: Identify hospitals; set up centers. Year 2: The site is set up. Book shelves, computer, etc. installed; Patient educational material provided. Backup to answer email queries is set up. Information prescription pads for doctors are provided; Year 3: The collection is upgraded annually

What would prevent your project from being a success?

Lack of sufficient funds to (i)set up the centers and (ii) funds for sustainability of the center to measure results over a period of time of at least 3 to 4 years.

How many people will your project serve annually?


What is the average monthly household income in your target community, in US Dollars?

$100 ‐ 1000

Does your project seek to have an impact on public policy?


What stage is your project in?

Idea phase

In what country?

, MM

Is your initiative connected to an established organization?


If yes, provide organization name.

PEAS and Plus 91

How long has this organization been operating?

1‐5 years

Does your organization have a Board of Directors or an Advisory Board?

Does your organization have any non-monetary partnerships with NGOs?


Does your organization have any non-monetary partnerships with businesses?


Does your organization have any non-monetary partnerships with government?


Please tell us more about how these partnerships are critical to the success of your innovation.

These organizations provide web-based solutions to patient education and also create easy to understand patient education series on cds in English and in 4 regional languages.

What are the three most important actions needed to grow your initiative or organization?

Identify space at public hospitals; accumulate funds to run and sustain centers; convince the medical fraternity that Information Therapy can be integrated into the health care system. This can be best achieved through example after the centers are set up.

The Story
What was the defining moment that led you to this innovation?

Patient education is an integral part of health care delivery across medical centers in developed countries thus encouraging active patient participation and ensuring patient satisfaction. It was this very dream that inspired Dr. Aniruddha and Dr. Anjali Malpani, who founded HELP in 1997, to make people in India aware of their rights and responsibilities as patients, how to encourage people to get medical care and how doctors and patients could join hands.

Tell us about the social innovator behind this idea.

State of the art infertility specialists to the world, Founders and visionaries for HELP, our Medical Directors have paved the path for the new "patient-centric health care" revolution in India.

How did you first hear about Changemakers?

Web Search (e.g., Google or Yahoo)

If through another, please provide the name of the organization or company

50 words or fewer