Filo d'Argento (Silver Thread)

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Filo d'Argento (Silver Thread)

Roma, Italy
Project Stage:
Scaling
Project Summary
Elevator Pitch

Concise Summary: Help us pitch this solution! Provide an explanation within 3-4 short sentences.

Silver Thread (Filo d’Argento) is a national toll free number that offers to the elderly companionship and concrete help by thousands of volunteers

About Project

Problem: What problem is this project trying to address?

Third age today and tomorrow Today in Italy there are over 11 millions people more than 65 years old: approximately one inhabitant in five. Three millions of them live in solitude. In 12 years the elderly will be 15 millions and in 2051 they will get 18 millions. In this situation, the risk of social exclusion and solitude is very high; Auser Silver Thread, through its volunteers, is engaged to help the elderly who live alone, through a firm net of relations allowing the old people to keep on living in their own houses; to make sure help and support in ordinary life; to give them friendship, to listen to them and to give the opportunity to participate in an active social life.

Solution: What is the proposed solution? Please be specific!

The idea is quite simple: a person who needs relationships represents not only a need, but a resource too! Besides concrete help that volunteers give to the elderly who calls at Silver Thread, they make the same elderly who asked for help become part of the solution to their own problem. The elderly who ask for help are gradually involved in organisation's initiatives, where they are able to express theirselves and to link with other people aimed at playing an active role on a social and culture level by making the most of their specific experiences, skills and abilities. Many times they make theirselves be engaged as volunteers in several areas of activity such as social utility services, training and education, and international solidarity.
Impact: How does it Work

Example: Walk us through a specific example(s) of how this solution makes a difference; include its primary activities.

Sustainability

Marketplace: Who else is addressing the problem outlined here? How does the proposed project differ from these approaches?

It is difficult to addres other competing solutions implemented by other organizations because Silver Thread, more than practical and social support, brings relationships to the elderly who call it. From the only point of view of social support, 92% of the users of the Silver Thread are still not included in any other public or private structured support program. 6% of them are followed by public social services and just 2% are followed also by other private organizations.
About You
About You
First Name

Fabrizio

Last Name

Maddalena

Implementer(s) and cooperation partners
Name

AUSER ONLUS

Type

Non‐profit/NGO/citizen sector organization

Country where main implementer is located

, RM, Roma

How long has the main implementer been operating?

More than 5 years

Please provide a short description of the main implementer.

AUSER is an Italian NGOs which aims at promoting the self-management of services and actions for solidarity, supporting the right of older people to play an active role on a social and culture level by making the most of their specific experiences, skills and abilities. The mission of the AUSER Association is to promote older people’s work as volunteers in several areas of activity such as social utility services, training and education, and international solidarity.
Auser is a network of more than 1.300 local and regional sites all over Italy and over 300.000 members and 45.000 volunteers

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Cooperation partner
Name
Type

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Website
How does this cooperation partner support the initiative? What competencies and resources does this partner bring to the initiative?

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Cooperation partner
Name
Type

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Website
How does this cooperation partner support the initiative? Which competencies and resources does this partner bring to the initiative?

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Cooperation partner
Name
Type

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Website
How does this cooperation partner support the initiative? Which competencies and resources does this partner bring to the initiative?

Approximately 50 words left (300 characters).

Cooperation partner
Name
Type

Please select

Website
How does this cooperation partner support the initiative? Which competencies and resources does this partner bring to the initiative?

Approximately 50 words left (300 characters).

Problem and solution
Which of these fields of Active and Healthy Ageing are addressed by your initiative?

Assisted daily living, Independent living solutions, Social inclusion (intergenerational practice, work and volunteering).

If none of the above, answer here:
Please describe if and how your stakeholders (cooperation partners, funders, users, etc.) have been participating in defining the problem and developing the solution.

Always - when possible - Silver Thread works together with public institutions, to connect many part of civil society, services, non profit organisations to be able to offer the right answer to the needs of the elderly. By the calls received by the Silver Thread, Auser is able to give to local institutions and medias detailed national and local reports about needs and opportunities of the elderly.

Has your solution been tested in trials, experimentations, or pilot projects? If yes, please describe the process and outcome.

Silver Thread was activated on September 2002 and, since then, it never stopped to ring. In 2011 Silver Thread received almost 1 million calls. Its 20 thousands volunteers did more than 1.3 million services to more than 230 thousands different persons.

How long has your solution been in operation?

for more than 5 years

Please select the relationship between your solution and related solutions currently established in our society. Is your solution…

substitutive (your solutions is substituting existing solutions because they do not meet needs or solve the problem appropriately)

What barriers might hinder the success of your initiative? How do you plan to overcome them?

First point could be the lack of public and private fundings.
Second point could be the availability of vounteers, in a difficult economical and social context.
Third critical point is the difficult in linking all the resources and subjets at local level (i.e.: public services, civil society, non profit organizations, private organizations).
To tackle the first two points the main way could be the same, and it could be to increase activities and the number of people associated to Auser. The third point is connected with the participation of the Third Sector in decisional process at regional and local level.

Organization and funding
Regularly paid employees

About 100

Volunteers

Aboput 20.000

Trainees
External advisers and experts
Others (please specify)
What are the specific professional backgrounds and competencies your team brings to the initiative?

Approximately 100 words left (600 characters).

Please describe your management or coordination structure in the initiative.

Political and right issues; administration; management

Please provide the total yearly budget in Euro that your initiative spends on implementing the solution.
National public funding

45%

European Union public funding

%

Economic return from own products/services

%

Foundations and philanthropy capital

5%

Single donations from private individuals

50%

Donations from private companies

%

Crowdfunding platforms

%

Participation fees

%

Other (please specify)

%

Target group, scale and impact
Which target group(s) do you want to reach with your solution?

Approximately 100 words left (600 characters).

Please estimate the number of persons within your target group (users, clients, etc.) that you currently reach directly with your solution.
In which local/regional/national area(s) is the solution currently implemented?

Silver Thread is active within each one of the 20 italian regions.

What is the impact on your target group (users, clients) you want to generate?

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What is the wider impact on society you want to generate?

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What are the impacts on your target group you already achieved?

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How has the impact of your initiative been assessed?

External evaluation of impacts based on qualitative methods (interviews, focus groups, etc.), External evaluation of impacts based on quantitative methods (quantitative measurement of impact indicators).

Public information and strategy
What information on your initiative is publicly available?

Mission and strategy, Organisational structure, Evaluation report, Financial report, Activity report.

Please indicate webpage or contact for obtaining the respective information.
What are your milestones for further developing, implementing, and establishing your initiative in the next three years? Please describe 1-3 milestones.

Approximately 100 words left (600 characters).