MyDoctor initiative

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MyDoctor initiative

United StatesSyria
Year Founded:
Organization type: 
nonprofit/ngo/citizen sector
Project Stage:
$50,000 - $100,000
Project Summary
Elevator Pitch

Concise Summary: Help us pitch this solution! Provide an explanation within 3-4 short sentences.

MyDoctor initiative was founded to Promote health awareness among people, provide free medical advice to everyone with the care of the privacy of patients, Improving the Research field in Middle East where it is very limited now.

WHAT IF - Inspiration: Write one sentence that describes a way that your project dares to ask, "WHAT IF?"

What if medical consultations and healthcare services provided to all people for free and virtually.
About Project

Problem: What problem is this project trying to address?

One of the main problems that we were able to address and solve is finding a way by which consultations and medical services can be provided to Syrians around the globe. Unfortunately, low level of awareness has been present in Syria even before the current crisis has started and it has been getting worse since. We have targeted this issue in the second division of our initiative.

Solution: What is the proposed solution? Please be specific!

MyDoctor is a virtual clinic where free medical consultations are given to everyone, by device a network that connects qualified Syrian doctors both inside and outside Syria in order to make medical consultations available for all sectors of the Syrian community particularly during these rough times that Syrians are going through ,the consultations that can be performed without physical exams can be achieved electronically using the social media ,some consultations require physical exams, in this case we refer the patient to visit the nearest doctor from MyDoctor network according to where are both the patient and the doctor. We are also spreading awareness of health issues by posting and translating up-to-date articles in Arabic language


Impact: How does it Work

Example: Walk us through a specific example(s) of how this solution makes a difference; include its primary activities.

Majority of Syrians inside Syria can no longer afford the costs of health service , and on many occasions, they are unable to leave their homes for safety reasons. Moreover, many qualified physicians have left the country. Likewise, Syrians who had to migrate due to the harsh conditions in Syria are now facing many challenges in the countries they settled in, not the least of which is the language barrier between them and the health providers there, through our initiative, we were able to rise above these barriers and provide free consultations in all medical fields for all Syrians by our MyDoctor network . We also started applying the MyDoctor card idea, card holders can have free consultations when visiting doctors from MyDoctor network.

Impact: What is the impact of the work to date? Also describe the projected future impact for the coming years.

We were able to form a diverse network comprising the best Syrian doctors working at well-renowned hospitals in different countries, we have 40 qualified doctors covering all the specialists in medicine ,dentistry ,nutrition and pharmacy, we are doing more than 150 consultations/ month, We have launched patient support network that is the first of its kind in Arabic language. This network connects patients suffering from the same illness with one another in one Facebook group. They share their experience and knowledge of their illness and support each other. The network is under the supervision of MyDoctor physicians, we have 3 groups now (Multiple sclerosis-Diabetes-Malignancy) about 40 patients in each group, These support groups will also provide us with statistical information that we will be using for future medical research that we will be publishing. 48000 followers on Facebook.

Spread Strategies: Moving forward, what are the main strategies for scaling impact?

Expanding the numbers of participating doctors to meet the need of the initiative by time, have doctors in the countries according to our patients' distributions, patient can look for the nearest doctor from MyDoctor network via MyDoctor app which will show a map of our doctors' distributions around the world.Open more patient support network groups to cover more diseases, enrolling the patients in our research program by asking them to visit the nearest MyDoctor center to follow up with them through our expertise. Generate a specialized search engine for the healthcare purpose.

Financial Sustainability Plan: What is this solution’s plan to ensure financial sustainability?

Pharmaceutical companies’ sponsorship to run clinical trials by enrolling MyDoctor support groups’ patients.And via MyDoctor card:$10/card for each patient,valid for 6 months and holder can use it to visit our doctors for consultations with no to low fee.Qualified doctors will be charged a low registration fee annually to be part of MyDoctor network.Collaboration with healthcare programs to run lectures for public with fee being paid to MyDoctor.

Marketplace: Who else is addressing the problem outlined here? How does the proposed project differ from these approaches?

As we know so far, MyDoctor is the first of its kind in Arabic world. The project address many problems in different aspects. Many projects and organizations care about health issue and may have online services ,however MyDoctor not only do free online consultations , but it allows the patient to receive health care at the nearest doctor from MyDoctor network physicians for free or in very low fee. MyDoctor is unique also by establishing the support network where patients who have same diseases can share their experience, this groups will be ideal environment to run clinical trials.

Founding Story

I graduated from medical school in 2011 , then I did my internal medicine internship at Damascus University hospital, I moved to USA at 2012 and starting clinical research program at University of California and worked as clinical research coordinator for departments of Neurology and Internal Medicine. August, 2014 I founded MyDoctor. What urged me to create this initiative is the desire to help our fellow Syrians during these hard times.I have faith that our initiative will serve Syrians wherever they are, even after the current situation is over, Moreover and by time ,MyDoctor becomes for all people whatever the nationality and the languages to meet the human meaning of medical practice.


Board members : 5 peoples , 4 are qualified doctors and 1 has master of business administration entrepreneurship, all of them are part time. 1 HR works as part time, 5 leaders who lead the groups and coordinate between members: 1 Dentist -1 Nutritionist-1 pharmacist-1 Doctor-1 Graphic designer all of them are part time. 36 doctors in all medical specialties , 5 Nutritionist , 3 dentist : all of them are part time and take care of consultations . 6 Graphic designers and 100 medical students all of them are part time and take care of the articles and health education aspect and all of them are part time. The plan is to expand the numbers of members to meet the need of our initiative's growth. Encouraging skilled people and entrepreneurs to be part of our project.
CO-CREATION IDEA: Please offer a brief description of how you imagine a win-win partnership with Boehringer Ingelheim to better serve unmet needs in health. (Hint: Please mention the underlying business model envisioned that would make such a partnership sustainable.)

As pharmaceutical company BI will be able to run clinical trials and conducts new studies by enrolling patients via our support groups, Since we do not have effective clinical trials in our region,this will be encouraging for our patients to participate and for scientists in this area to share their idea with us.Mydoctor will be open to any kind of marketing collaboration formula that drives benefits for BI in middle east,paves way towards bigger joint ventures and resources.Partnership with BI will be ideal for us to be recognized by worldwide healthcare services,provide us with their logistics,share with us their experience to achieve our goals in creating MyDoctor map app&Healthcare search engine,prove our visionary skills on the ground.

NEEDS: Based on you response above, please specify which of the following resources, operations or expertise by Boehringer Ingelheim you imagine leveraging to actualize the proposed co-creation opportunity. Please check all that apply. (Hint: while financing is often critical to scale, we are also interested in understanding what other assets or expertise could be leveraged).

Distribution Channels, Research and Development, Specific Disease Expertise, Relationships/New Contacts, Marketing/Communications Support, Human Resources, Legal Support, Technology Expertise.

EXPLANATION OF NEEDS: Please explain your choices in more detail.

We believe that our partnership with Boehringer Ingelheim will open the door for us to create professional relationships with health care services , this is great opportunity for MyDoctor to develop strategy for success in all MyDoctor's aspects .Boehringer Ingelheim has the ability to show us what is the best strategy for leading our project because of the expertise they have, we would like to understand more about how leading our entrepreneurship to achieve the goals, we would hope to learn more about running research and will appreciate the legal and technology expertise support.

OFFER: What are the main assets you may contribute in a co-creation partnership with Boehringer Ingelheim that would better serve unmet needs in health?

Access to and established trust with customers/beneficiaries, Insights into marketing, Insights into distribution, Insights into behavior change.

FOCUS AREAS: Which of the following best describes the main focus of your project? (select all that apply)

Improving the affordability of healthcare (e.g., microinsurance, reducing the economic cost of care), Increasing physical access to healthcare to people with restricted mobility or restricted access (senior people, people with disability, remote or difficult areas, etc.), Remote care solutions for health management, treatment, and diagnosis.

Please share what your organisation and Boehringer Ingelheim will Co-Create together

We believe that our partnership with BI will be a spot light in the future of healthcare worldwide, together we will have the power to make a change in healthcare system globally, as MyDoctor we have valuable and noble goals in healthcare and BI has powerful leadership in healthcare worldwide, our partnership will result in new distribution channel as well as new services and products.
Mydoctor will be open to any kind of marketing collaboration formula that drives benefits for BI in Middle East, paves way towards bigger joint ventures and resources and
Because MyDoctor was originally designed with the co-creation with pharmaceutical companies in mind, we believe that our partnership with BI goes with our goals.
As pharmaceutical company BI will be able to run clinical trials and conducts new studies by enrolling patients via our support groups, since we do not have effective clinical trials in our region, this will be encouraging for our patients to participate and for scientists in this area to share their idea , MyDoctor is a platform for scientists and doctors in middle east to represent their abilities and skills , we will connect BI with many universities and research centers in middle east , so we can work together to meet our needs and co create the healthier word.

Please specify what your Co-Creation will result in:

a new service, a new distribution channel, a new market/customer group.

If you selected "other" above, please explain:
Please provide a 1-2 sentence summary of your Co-Creation idea

We will work together to meet the patients' need and improve the healthcare system by work on preventive medicine through research and clinical trials and focus our effort in combining between the basic and clinical research, so we can have better understanding about the diseases and their managements. We also believe that technology is the future of the healthcare and need to be connected at some points.

How does this project link to the core mission of your organisation?

MyDoctor mission is to help the patients understand more about their bodies and to improve the healthcare system quality , we believe that research participation and research systems bring benefits to patients and to society.

Beyond social impact, how does this project link to Boehringer Ingelheim’s core business?

BI is striving to expand their international network of academic, industry and not-for-profit partners who share their goals to meet the medical needs of the patients
BI believes that working together with partners can improve the health of people around the world.
Research is part of BI’s business .it helps them develop better health solutions for humans around the world. By partnering with MyDoctor, they will have access to My Doctor’s extended vetted user’s network who can participate in clinical trials research. Use of My Doctor’s data to increase understanding about populations around the world.

What are the specific inputs and actions that each side will contribute to this Co-Creation idea based on each of your unique competencies and experiences?

My organization will contribute: My Doctor will introduce BI to universities and research centers in the middle east, , MyDoctor will be the platform for scientists in middle east who can share their skills and ideas with BI , MyDoctor will also work with BI together in recruiting patients from our patients support network in different research studies and clinical trials.
Boehringer Ingelheim will contribute:. BI will contributes in conducting research in middle east by developing and funding our research department, with expertise from BI, improving the quality of data available about the Middle East population, which is currently very limited.

Please describe the potential revenue model for this Co-Creation idea.

MyDoctor will receive funding for the service, and also the fee doctors would pay to be part of the network.

What possible risks or challenges do you foresee?

Challenges related to the IT.

Is there anything else you would like to share about your Co-Creation idea?

Mydoctor will be open to any kind of marketing collaboration formula that drives benefits for BI in Middle East, paves way towards bigger joint ventures and resources: Mydoctor believes that preventive medicine and patients’ education are the corner stone in the future of healthcare, that is why MyDoctor plans will be focused on both ,we already have plans for different projects related to our goals and would like BI to help us to translate these business plan into reality ( ex: MyDoctor map app and Mydoctor search engine)
We have a Potential for global reach – breakdown of current involved volunteers around the world , our official website will be published by next March and this will be ideal for us to reach our dreams.

How much input do you hope to receive from Boehringer Ingelheim?

I’d like to implement together, I mostly need strategic advice, other (Please explain below).

If you selected "other" above, please explain:

Research expertise

Besides Boehringer Ingelheim, what other types of partners might be valuable to carrying out your Co-Creation idea, and why?

Partnerships with universities and health care centers to support in research and education fields (Ex : Kalamoon University , Syrian European University ,American University of Beirut and University of Science and technology in Jordan )

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